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Terms of Service

Last Updated: December 21, 2025

Welcome to ZeChat.ai. These Terms of Service govern your use of our chatbot building platform and services. By accessing or using ZeChat.ai, you agree to be bound by these terms.

Acceptance of Terms

By creating an account and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating your account and keep this information up to date. You must notify us immediately of any unauthorized use of your account.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our platform to create chatbots that engage in illegal activities, harassment, spam, or distribute malware. You may not attempt to gain unauthorized access to our systems or interfere with the proper functioning of our services.

Intellectual Property

ZeChat.ai and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of the content and chatbots you create using our platform. By using our services, you grant us a license to host, store, and display your content as necessary to provide our services.

Service Availability

We strive to provide reliable and uninterrupted service, but we do not guarantee that our platform will be available at all times. We may modify, suspend, or discontinue any part of our services at any time without prior notice. We are not liable for any loss or damage resulting from service interruptions or modifications.

Payment and Subscriptions

Some features of our platform require paid subscriptions. Subscription fees are charged in advance on a recurring basis. You authorize us to charge your payment method for all applicable fees. Refunds are subject to our refund policy. We reserve the right to modify our pricing at any time with reasonable notice.

Limitation of Liability

To the maximum extent permitted by law, ZeChat.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our sole discretion. You may terminate your account at any time by contacting us. Upon termination, your right to use our services will immediately cease.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on this page and updating the 'Last Updated' date. Your continued use of our services after such changes constitutes acceptance of the new terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at legal@zechat.ai or visit our contact page.